Sales Representative

Job Summary
If you have the drive; we have the tools to further your career. If you’re looking for a technology workplace where you can work independently and increase your earning potential, look no further. In this role, you will work to provide a unique customer experience. In addition to demonstrating expert knowledge of our products and services, you’ll access and maintain records in a point-of-sale system and handle a variety of sales-related tasks including customer contracts, qualifying customers for promotions, completing orders from multiple fulfillment options, and assisting with activating service. What will it take to succeed? Positivity, professionalism, and most of all, curiosity, and willingness to learn. These skills, combined with a competitive mindset to meet and exceed sales goals, will ensure that each customer interaction becomes a successful sales opportunity

Responsibilities

• Consistently display a positive, professional, friendly, and high-energy willingness to assist customers through in-person, video, chat, or telephone interactions.

• Must be able to work independently in a retail storefront

• Possess a competitive spirit and desire to meet and exceed sales goals.

• Continually maintain a working knowledge of all company products, services, and promotions.

• Make recommendations according to customer’s needs.

• Utilize operational systems to process purchases of all products and services.

• Multi-task in a fast-paced office where you answer the phone and assist walk-in customers.

• Educate and engage customers on Internet, Television, and Smart Home products.

• Interact with and sell to customers via video, telephone interactions and
  provide prompt and courteous customer service to all customers.

• Ensure adherence to channel-specific methods, procedures and clean-desk
  policies.

• Adhere to all appearance standards, which includes a business casual code.

• Responsible for meeting current sales metrics.

• Ability to handle Tier 1 customer service questions.

• Adhere to all Company policies and procedures

• Some cold calling and supporting sales cross-promotions.

• Ensure adherence to channel-specific methods, procedures and clean-desk
  policies.

• Adhere to all appearance standards, which includes a business casual code.

• Other miscellaneous duties as assigned by the Sales Manager
  

  Competencies

• High School Diploma and some college courses or equivalent required.

• Two (2) years of relevant experience may be substituted.

• Strong Computer Skills.

• Some knowledge of Managed Services and the Internet.

• Strong sales skills and the ability to ensure customer satisfaction daily while maintaining operations within a retail store environment.

• Strong interpersonal and communication skills

• Self-motivated, prioritizes tasks, and works independently with minimal
  supervision

• Punctual and on time for all work-related activities

• Coachable and willing to apply techniques and knowledge

• Provide an exceptional, best in class, customer experience

• Willing to prospect customers via warm calls

• Capable of adapting quickly to industry and company changes

• Maintain minimum sales goals and expectations

  
  
  Schedule

  8-hour shift

  Monday to Friday

  Supplemental Pay Types

  Commission Pay

  Ability to commute/relocate:
  Reliably commute or planning to relocate before starting work
  (Required)

  
  License/Certification:
  Driver's License (Preferred)