Careers at Microcom
In-Home Technician
About The Role
Connect Customers. Make An Impact.
As an In-Home Service Technician, you’ll install, service, and troubleshoot satellite and home technology for customers across urban and rural communities. We provide hands-on training to help you deliver safe, professional installations and a great customer experience.
What You’ll Do
Install, configure, test, and troubleshoot satellite and home technology
Evaluate installation sites and safely run cable and equipment
Diagnose service issues and complete repairs or equipment upgrades
Educate customers on their systems and available products
Maintain accurate job updates and service documentation
Travel to customer locations while providing professional, respectful service
What We’re Looking For
Mechanically inclined with basic computer and problem-solving skills
Strong communication, customer service, and time-management skills
Able to lift 70+ lbs and safely climb and work from ladders
Comfortable working outdoors, on roofs, and in varying weather conditions
Valid driver’s license with a clean driving record
Able to pass a pre-employment background check and drug screening
Experience
High school diploma or GED
2+ years of inventory accountability experience preferred
Position Details
Full-Time • Occasional Overtime • Travel Required
Submit Your Application
Benefits at Microcom
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401K/401K Matching
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Health Insurance
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Dental Insurance
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Vision Insurance
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Paid Time Off
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Paid Training
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Tuition Reimbursement
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Employee Discount